Betfred Privacy Policy

Data We Collect

When you register and use betfred-uk.com, we may collect the following categories of personal data:

• Identity data — name, date of birth, username
• Contact data — email address, phone number, postal address
• Financial data — payment method details, transaction history
• Technical data — IP address, browser type, device identifiers
• Usage data — pages visited, betting history, session durations
• Verification data — copies of ID documents submitted for KYC checks

How We Use Your Data

Betfred processes your personal data for a number of lawful purposes under UK GDPR.

Contract Performance

We use your data to create and manage your account, process bets and payments, and provide customer support — all necessary to fulfil our contractual obligations to you.

Legal Compliance

We are required by law and by the UK Gambling Commission to carry out age verification, anti-money laundering checks, and responsible gambling monitoring. These activities involve processing personal data.

Legitimate Interests

We may analyse usage data to improve our platform, detect fraud, and ensure the security of your account. This processing is carried out under our legitimate interests, balanced against your rights.

Cookies

Betfred uses cookies and similar tracking technologies on betfred-uk.com to enhance your experience, remember your preferences, and analyse traffic. Essential cookies are required for the site to function and cannot be disabled. You may manage optional cookies — including analytics and marketing cookies — via the cookie preferences panel available in the site footer. For more information, see our full Cookie Policy.

Data Sharing & Third Parties

We do not sell your personal data to third parties. We may share your data in limited circumstances:

• Payment processors — to handle deposits and withdrawals securely
• Identity verification providers — to comply with KYC requirements
• Regulatory authorities — including the UK Gambling Commission, where required by law
• Fraud prevention agencies — to protect customers and the platform

All third parties are contractually required to handle your data securely and in accordance with UK GDPR.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years after account closure, in line with anti-money laundering regulations and UKGC requirements. After the retention period expires, your data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request deletion of your data where no legal obligation to retain it exists
• Right to restrict processing — limit how we use your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, contact our Data Protection team via the help section of betfred-uk.com.

Security

Betfred employs industry-standard security measures, including SSL encryption, access controls, and regular security audits, to protect your personal data from unauthorised access, loss, or disclosure. No method of internet transmission is 100% secure; however, we continuously work to maintain the highest standards of data protection.

Contact & Complaints

If you have any questions about this Privacy Policy or wish to raise a data protection concern, please contact our Data Protection Officer via the help centre at betfred-uk.com. If you believe your rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.